Marissa Binkle

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Activity overview

Latest activity by Marissa Binkle
  • Marissa Binkle created an article,

    HCAI: Fixing Errors Preventing Submission through HCAI Integration (OCF-21)

    If you something is incorrect in the creation of the claim, you may receive an error indicating that the claim could not be created and submitted through the integration. Here are some examples: H...

  • Marissa Binkle created an article,

    HCAI: Fixing Errors Preventing Submission through HCAI Integration (OCF-18/OCF23)

    If something is incorrect in the client file or in the form, you may receive an error indicating that the form could not be created and submitted through the integration. Here are some examples: H...

  • Marissa Binkle created an article,

    Telus: Applying a Partial Payer Payment

    If an insurance company is not going to pay for the full amount that was claimed to them, there are two ways to record this in InnoCare Software, depending on what is happening to the remaining bal...

  • Marissa Binkle created an article,

    Telus: How to Post Payment to a Claim

    Once you have created your claim through the integration, you should receive payment within the next few days. Here is how you can post this payment to your claim:  Open Payer Accounts: Select the...

  • Marissa Binkle created an article,

    Telus: View Explanation of Benefits

    The Explanation of Benefits (EOB) will show the response that TELUS has sent back regarding your claim.  Once the claim has been successfully submitted through the TELUS e-Claims integration your E...

  • Marissa Binkle created an article,

    Telus: Fixing Errors Preventing Submission through Telus Integration

    If something is incorrect in the client file, you may receive an error indicating that the claim could not be created and submitted through the integration. Here are some examples: Error - Schema ...

  • Marissa Binkle created an article,

    Telus: Reviewing Adjudication of Claim

    When submitting through TELUS e-Claims, the adjudication will be instant. Use this guide to help you determine the status of the submitted invoice. You can also hover over any symbol in InnoCare So...

  • Marissa Binkle created an article,

    Telus: How to Create a Claim through the Integration

    1. Post Transfer to Charge A transfer is the action in which you are transferring the balance of a service or product from the Client's account to the Payer's account Provided the Client File is s...

  • Marissa Binkle created an article,

    Telus: Mandatory Information for Client File

    Client intake is essential to the TELUS eClaims integration. If all required fields are not filled in, you may receive an error when attempting to submit claims through the integration. To avoid th...

  • Marissa Binkle created an article,

    Teleplan: Adding Codes to Teleplan Submission

    Teleplan requires special "submission codes" when submitting any treatments over 90 days old. To attach these codes please follow the instructions provided: 1. Create the submission file ...