The attendance summary is the third step in the EOD process. This report is used to keep track of the statuses of your patients.
Once the status of each patient is confirmed we need to ensure those appointments are charge in InnoCare. By viewing the second column (C) on the report, the patients file with a dollar sign mans that the appointment has been charged. We use this column to find errors. For example: If you come across a cancelled appointment with a dollar sign beside it, that would man we charged an appointment that the patient cancelled. We must correct these errors as soon as possible to avoid billing errors.
By right clicking on a patients appointment line, you have many options to rectify that patients account. These options include:
- charging an appointment
- reversing a charge
- adding or removing an attachment
- going to the appointment book
- viewing the clients folder
- and much more