Telus WSIB: Fixing Errors Preventing Submission through Telus WSIB Integration

If something is incorrect in the client file, you may receive an error indicating that the claim could not be created and submitted through the integration. Here are some examples:

Telus Health WSIB Rejection: Invoice adjudication request rejected due to incorrect combination or message ID and invoice group no:: validation failed

Please check the patient's DOB to ensure it matches what WSIB has on their end.