Telus e-Claims submission process This video will provide a step by step guide on how to submit your claims to Telus. Please be sure to check out our Third Party Payer training section to find out more on how to setup payers in a client's account. Click here to go to our video! Have more questions? Submit a request Comments Jeff Sheppard May 20, 2016 15:41 I would like to know how the eclaims submission process works, I get an error message when clicking on the video option.