HCAI: Creating OCF-23

The OCF-23 is the form used by a Facility and/or associated Provider to inform an Insurer that treatment for an injured person will commence within the Minor Injury Guideline (MIG).

If you receive a no online e-claim agent error, please refer here for assistance.

• Open Client Folder
• Click Records Tab
• Select Treatment Plan
• Click Payers Tab (below)
• Right-click and select Create OCF-23

• Click Treatment Tab
• Enter $1800 into Amount
• Add under Supplementary Pre-approved Goods and Services $400 for Code MIGSG

• Click OK

The OCF will sit in the payer window with a blue lightening bolt until you're ready to submit. If you need to add any information to the OCF you are now able to edit the OCF! To do this, right-click on the existing OCF and select "Edit":

You are also able to delete any OCF's by following the same steps as above. When you are ready to submit to the insurance company you can:

• Right-click OCF-23
• Click Submit

The status of the OCF-23 should be a lightning bolt. Once HCAI has processed this and responded it will change to either a "D" for denied or "A" for approved.

If you notice any errors appearing, click here for our most common errors and how to fix them. 

If you have any legislation questions, please visit the HCAI website here.