Java must be installed before attempting the steps below! Free Java Download
Most new Windows 8 and 10 computers require the following steps before InnoCare Software will install:
- Download InnoCare Software ( http://innocaresoftware.ca/download )
- Open your download folder
- Right Click on the file "csregistry.jnlp"
- Click "Open with..." (sometimes you will need to click "Open with... -> Choose Default Program")
- Click "More options"
- Move your mouse to the right hand side of the box, then scroll to the bottom and click "Look for another app on this PC"
- Browse to the directory: "C:\Program Files (x86)\Java\jre7\bin", select "javaws" and then click Open.