Can't install InnoCare Software on Windows 8 or Windows 10

Java must be installed before attempting the steps below! Free Java Download

Most new Windows 8 and 10 computers require the following steps before InnoCare Software will install:

  • Download InnoCare Software ( )
  • Open your download folder
  • Right Click on the file "csregistry.jnlp"
  • Click "Open with..." (sometimes you will need to click "Open with... -> Choose Default Program")
  • Click "More options"

  • Move your mouse to the right hand side of the box, then scroll to the bottom and click "Look for another app on this PC"

  • Browse to the directory: "C:\Program Files (x86)\Java\jre7\bin", select "javaws" and then click Open.


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