Telus: Setup

You will need to reach out to Telus to register your clinic. At the initial registration website,  there is now a check-box for the new provider to grant TELUS authorization to communicate directly with the technology partner selected, allowing TELUS to share the information contained in the current spreadsheet directly with InnoCare for a faster and more efficient setup process.

1. Add Procedure Codes

• Click System Setup Tab
• Click Clinical
• Click Procedure Codes
• Right-click and select add to put them in individually
• You can also select import to add the file below

Import the Procedure Codes using Tab as the delimiter.

2. Set Prices for Procedure Codes

• Click System Setup Tab
• Click Billing
• Click Price List
• Add prices under the procedure rows

3. Assign Procedure Codes to Appointment Types

• Click System Setup Tab
• Click Clinical
• Click Appointment Types
• Go to the Procedures tab
• Right-click and add

Add/Edit an Appointment Type

Procedures Tab

Add Procedure Code

Procedure: XXXX

Modifier: N/A

Measure: Session

Quantity: 1.00

External Facility: N/A

Place: A

4. Provider Type Abbreviations

• Click System Setup Tab
• Click Organization
• Click Resource
• The abbreviations must be what is listed below in the resource type and the resource itself

Resource Type

Resource

Provider Type abbreviations:

• PT - Physiotherapy
• DC - Chiropractor
• MT - Massage Therapy
• RAC - Acupuncture

 5. Create Payer

• Click Payers Tab
• Click Payer Administration
• Create Payer(s)

General Tab

Name: <See List Below>

Branch ID: <See List Below>

Limits Tab

Max Covered: Unlimited

Max Treatments: Unlimited

Percent: 100

 

Approved Telus Health Payers:

Name: Chambers of Commerce Group Insurance

Registry ID: 3350.22

Branch ID: 000022

 

Name: Cowan Insurance Group

Registry ID: 3974.10

Branch ID: 610153

 

Name: Desjardins Insurance

Registry ID: 2157

Branch ID: 000051

 

Name: Canada Life

Registry ID: 280

Branch ID: 000011

 

Name: Industrial Alliance

Registry ID: 3134

Branch ID: 000060

 

Name: Johnson Inc.

Registry ID: 2845

Branch ID: 627265

 

Name: Manulife Financial

Registry ID: 3324

Branch ID: 610059

 

Name: Maximum Benefit

Registry ID: 3350.44

Branch ID: 000044

 

Name: Standard Life

Registry ID: 368.10.20

Branch ID: 000020

 

Name: Sun Life Financial

Registry ID: 1426

Branch ID: 000016 

 

Name: Johnston Group Inc.

Registry ID: 3350.55

Branch ID: 000055

 

Name: First Canadian

Registry ID: 3350.66

Branch ID: 000066

 

Name: CINUP

Registry ID: 3350.77

Branch ID: 000077

 

Name: Manion

Registry ID: 7630.11

Branch ID: 610158

 

Name: GroupHEALTH

Registry ID: 7630.12

Branch ID: 125

 

Name: GroupSource

Registry ID: 7630.13

Branch ID: 605064

 

Name: ClaimSecure

Registry ID: 7069

Branch ID: 610099

 

Name:  LiUNA Local 183

Registry ID: 368.10.34.10

Branch ID: 34BPA01

 

Name: Canadian Construction Workers Union

Registry ID: 368.10.34.10

Branch ID: 34BPA02

 

Name: LiUNA Local 506

Registry ID: 368.10.34.10

Branch ID:  34BPA04

 

Name: Union Benefits

Registry ID: 368.10.34.30

Branch ID: 34ADJ01

 

Name: AdjudiCare

Registry ID: 368.10.34.30

Branch ID: 34ADJ02

 

 

6. Create eClaim Agent

• Click System Setup Tab
• Click Billing
• Click e-Claim Agent
• Create new e-Claim Agent

General Tab

Name: Telus

Locations: Select all Telus Locations

Payers: Move all your Telus approved payers into the right box by utilizing the arrows 

Setting Tab

e-Claim Layout: TELUS Health

User ID: User name

Password: password

Submitter ID: CPR Organization ID

7. Add Billing IDs to Location

• Click System Setup Tab
• Click Organization
• Click Clinic Locations
• Edit Location
• Click Billing IDs Tab
• Add Clinic Location ID for e-Claim Agent
• Enter CPR Work Location ID for Telus (e-Claim Agent)

8. Add Resource Licensing Bodies to InnoCare

• Click System Setup Tab
• Click Organization
• Click Resource Licensing Bodies
• Right Click and Click Add

Click here to be taken to a PDF containing Resource Licensing Bodies.

8. Add Resource Licensing Bodies to Resource

• Click System Setup Tab
• Click Organization
• Click Resources
• Edit Resource
• Right Click and Click Add
• Click Appropriate Licensing Body
• Click OK

8. Add Billing IDs for Resource

• Click System Setup Tab
• Click Organization
• Click Resources
• Edit Resource
• Click Billing IDs Tab
• Add Billing ID for eClaim Agent (CPR Provider #) 

9. Client Details 

The following fields are required...

Profile Tab

Edit Profile

First Name

Last Name

Date of Birth

Gender

 

Billing Tab

Add Payment Plan

Payer: Telus Payer

Policy: Policy Number

Insured ID: Insured/Certificate Number