How to keep your account secure with two factor authentication:
Activating Two Factor Authentication:
- Go to System Setup
- User Administration
- Select and edit the user you want to activate
- On the User tab - Select the "Require Two Factor Authentication" check box
How do I get my Authentication Code:
- Launch InnoCare Software
- Type in your Username/Password and press OK
- At this time you'll get the following prompt
- Press OK and proceed to check the email sent from InnoCare
- There will now be a new text box on your login screen - use this to enter the Authentication Code
Once you are logged in - you can exit and re-enter InnoCare without having to get another authorization code for 24 Hours.
Your code will expire after 15 minutes the first time it is sent - be sure to check your junk or spam if you're unable to find the code.
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