Telus: How to Post Payment to a Claim

Once you have created your claim through the integration, you should receive payment within the next few days. Here is how you can post this payment to your claim: 

Open Payer Accounts:

• Select the Payers Tab
• Select Open Payers Account
• Define Search Criteria

• Payer: Set to the specific Payer
• Posted To: Set the location that the claim was created
• Posted: Set the date the claim was created
• All: Uncheck to make your search more specific
• Type: Select Claim and hit >>
• Press GO to generate results

• Select relevant Claim
• Right Click

Select Post Claim Payment of…

• Ensure Amount is correct
• Select Payment Type
• Complete relevant description
• Select OK once ready to post the payment

Claim is now completed because a payment is assigned to it