The Explanation of Benefits (EOB) will show the response that TELUS has sent back regarding your claim.
Once the claim has been successfully submitted through the TELUS e-Claims integration your EOB is a right click away:
- Select the Records tab of the Client's Folder
- Select the Payer tab within the Records tab
- Select then right click the claim and select “Print” or “Print Preview”
- This can be done from Open Payer Accounts or from the Records-Payer tab in the Client File
- Choose “Claim…”
- From the Drop-down menu choose “Explanation of Benefits”
NOTE: This will only work for claims submitted through the integration
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