Right click the file and select “Send to” and select Desktop
Go to your desktop and find the file. Right Click and select “Open”. A dialog box will open and state that “Windows can’t open this file”. Select the “Select a program from a list of installed programs” option. Select OK.
Select “Notepad” and OK
The document will open in Notepad.
Go to the Format tab and select Word Wrap
Scroll down to the bottom of the document and the Service Encounter Detail Report will be accessible/view-able.